PPL redesigns buyer charges, adds new on the net self-assistance resources | State

Allentown, Pa. — Based on client feedback, PPL Electric powered has released a new customer bill style and design intended to be less complicated to study. Commencing in August, PPL costs now include information about which enterprise provides energy and rate comparisons to PPL’s default company though PPL delivers electrical power, Pennsylvanians can shop all-around for a most popular supplier.

In addition to supplier information and facts, costs will involve a year-over-calendar year comparison of customers’ electric power use alongside with a lot more standard details like recent stability, thanks dates, and payment choices.

PPLelectric.com has been through important variations with an current structure and a lot more intuitive navigation equipment. The new self-service places of the web site make it possible for customers to tackle everyday transactions without having obtaining to make cell phone phone calls. Self-provider equipment include making payments, signing up for payment preparations, reporting outages, managing electricity use, and other solutions.

End users will be requested to create a world wide web profile to use online self-services. Once a profile is produced, customers can change to paperless billing if ideal and pay back on the net in a handful of clicks. The internet site is mobile friendly for these who desire to look through employing a smartphone or pill.

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